Privacy policy

This Privacy Policy explains how PT AMORE SAMPLE BRAND collects, uses, stores and shares personal data when you visit amoresample.com, contact us or place an order.

Controller

PT AMORE SAMPLE BRAND
Registered 4 October 2023, Government of the Republic of Indonesia
Business Identification Number (NIB): 0410230040143
Jl. Sunset Road No.28, Desa/Kelurahan Seminyak, Kec. Kuta,
Kab. Badung, Provinsi Bali 80361, Indonesia

Email: team@amoresample.com

Personal data we collect

We may collect the information you provide when you place an order or contact us, including your name, email address, phone number, billing and delivery address, order details and communications with us. Payment information is processed by our payment providers. We may also collect technical information about how you use the site, including device, browser, IP address, cookies and analytics data.

How we use personal data

We use personal data to process and deliver orders, provide customer support, communicate about order status, prevent fraud, comply with legal and tax obligations, analyse and improve the site and services, and measure customer satisfaction. We send marketing communications only where you have provided consent or where otherwise permitted by applicable law.

Sharing and cross-border processing

We may share personal data with service providers that help us operate the store and fulfil orders, including Shopify, payment processors, delivery services and analytics providers. We may also disclose information where required by law or a competent authority. These providers may process data outside your country. We require service providers acting on our behalf to protect personal data and use it only for the relevant service.

Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, understand site use and improve our services. You can control cookies through your browser and any consent controls shown on the site.

Marketing choices

You can stop receiving marketing emails at any time by using the unsubscribe link in the email or by contacting team@amoresample.com.

Retention and security

Personal data is kept for as long as needed for the purposes described in this policy and to meet applicable legal, accounting and tax requirements. Order-related personal data may be retained for five years after the relevant agreement ends unless a different period is required by law. We use reasonable technical and organisational measures to protect personal data.

Your rights

Subject to applicable law, you may ask us to access, correct, update, block or delete personal data that is incomplete, outdated, inaccurate, unlawfully obtained or no longer necessary. Contact team@amoresample.com to make a request.

Payments and currency

Charged in Indonesian rupiah. Prices in other currencies are indicative — the card network sets the conversion rate and your bank may add its own fee.

Applicable law

We process personal data in accordance with applicable laws of the Republic of Indonesia, including Law No. 27 of 2022 on Personal Data Protection and applicable electronic information and communications regulations.

Changes to this policy

We may update this Privacy Policy when our practices or legal obligations change. The current version is published at amoresample.com.

Contact

For privacy questions or requests, email team@amoresample.com.