Returns & Exchanges Policy

At Amore Sample, we want every purchase to be a source of joy and confidence. Still, we understand that sometimes an item may not be the perfect fit. That’s why we created a flexible and customer-friendly system of returns and exchanges that puts you first.

Return period

You have 14 days from the date of delivery to request a return. This gives you time to try on your item, feel the fabric, check the fit, and decide if it truly suits you.

Options available for you

1. Exchange for another size

If the item feels right but the size does not, you can easily exchange it for the same model in another size (subject to availability).

2. Exchange for another model

If the size you need is unavailable, you may choose a different model from our collection.

  • If the new item costs more → you simply pay the difference.
  • If the new item costs less → the difference is credited back to you as Store Credit.

3. Store Credit — your personal boutique balance

When an exchange isn’t possible, we’ll issue Store Credit equal to the value of the returned item.

  • Store Credit has no expiration date.
  • You can use it partially or fully on any future purchase.
  • It is issued in your name and stored securely in our system — so it cannot be lost.
  • Think of it as your personal Amore Sample boutique card that always stays with you.

Conditions for return

  • Items must be unworn, unwashed, in their original condition, with all tags and packaging intact.
  • Personalized items, lingerie, swimwear, and personal care products are not eligible for return.
  • Returns that do not meet our policy will be refused and shipped back.
  • All return shipping costs are the responsibility of the customer. You are required to arrange your own courier service and cover all related expenses.
  • For international returns, any customs duties, import taxes, or additional fees are also the customer’s responsibility. To avoid extra charges, please label the parcel clearly as “Returned Goods – No Commercial Value” and declare a value under 40 USD.

How to start a return or exchange

1
Email us at info@amoresample.com. with your order number, the items you wish to return, and the reason.
2
We will confirm your request and provide the return address.
3
You arrange a courier of your choice and send the parcel back to us.
4
Once we receive and inspect the item, we will:
  • send you the new size
  • send you the alternative model
  • or issue Store Credit to your account

Our promise to you

Amore Sample is not just clothing — it’s a lifestyle, a feeling, a way of self-expression. Our return and exchange system is designed so that you always stay on the winning side:

  • You get the right size or a new model you truly love.
  • The value of your purchase never disappears — it stays with you as Store Credit for future discoveries.
  • You enjoy a seamless, boutique-style experience that puts your comfort and satisfaction above all.

With Amore Sample, you can shop with confidence, knowing that we’re here to help you find the perfect fit — today and tomorrow.